Privacy Policy
Last updated: 9 September 2026
Tower Document Storage Ltd. (“Tower Documents”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, towerdocuments.ie, or contact us about our document storage and secure destruction services.
1. Who we are
Tower Document Storage Ltd.
Unit 6, Meadowbank Industrial Estate
Rathedmond Road
Sligo
F91 PN40
Ireland
Company Registration No. 538770
Tel: 071 917 0625
Mob: 086 373 4637
Email: info@towerdocuments.ie
Tower Document Storage Ltd. is the data controller responsible for the personal information collected through this website.
2. Information we collect
We may collect personal information that you provide to us when you contact us or submit an enquiry through our website.
This may include:
- Your name
- Company name
- Email address
- Telephone number
- The service you are interested in
- Information contained in your enquiry or requirements
- Any other information you choose to provide to us
We may also collect limited technical information automatically when you use our website, such as information relating to your device, browser and website usage. This information may be collected through essential website technologies or, where applicable, cookies and similar technologies.
3. How we use your information
We use personal information for purposes including:
- Responding to enquiries and requests for quotations
- Discussing your document storage or secure destruction requirements
- Providing and managing our services
- Communicating with you about our services
- Maintaining records of enquiries and business communications
- Meeting our legal and regulatory obligations
- Maintaining the security and proper operation of our website and systems
We will only use your personal information for legitimate and appropriate purposes.
4. Lawful basis for processing
Depending on the circumstances, we may process your personal information on one or more of the following lawful bases under the GDPR:
- Taking steps at your request before entering into a contract, for example when you contact us for a quotation or information about our services.
- Performance of a contract, where you become a customer and we need to process your information to provide our services.
- Legal obligation, where we are required to retain or process information to comply with applicable law.
- Legitimate interests, where processing is necessary for the operation and administration of our business, provided those interests are not overridden by your rights and freedoms.
- Consent, where we ask for your consent for a particular use of your information.
Where we rely on consent, you may withdraw that consent at any time.
5. Website enquiry forms
If you submit an enquiry through our Request a Quote form, the information you provide will be used to respond to your enquiry and, where appropriate, prepare a quotation or discuss the services you require.
The information submitted through the form may include your name, company name, email address, telephone number, service requirements and any additional information you provide.
We do not sell or rent information submitted through our website forms to third parties.
6. Who we may share information with
We may share personal information with trusted service providers where this is necessary to operate our website, communicate with you or provide our services.
These may include website hosting, email and IT service providers and other technical service providers acting on our behalf.
Where third parties process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
We may also disclose information where required to do so by law or where necessary to protect our legal rights.
7. Microsoft 365 and email
Website enquiries may be sent to info@towerdocuments.ie and may be processed through our business email systems.
Email communications may therefore be stored and processed through our email and IT service providers.
8. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing our business relationship with you and meeting legal, accounting or regulatory requirements.
The length of time information is retained will depend on the nature of the information and the reason it was collected.
When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.
9. Cookies and similar technologies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function correctly and do not require consent where they fall within the applicable exemption for strictly necessary technologies.
Other cookies, such as analytics or tracking cookies, may require your consent before they are placed on your device. Under Irish ePrivacy rules, consent is generally required for non-essential cookies and tracking technologies.
Where applicable, you will be given information about the cookies used on the website and the opportunity to manage your preferences.
If you have accepted non-essential cookies, you can withdraw or change your consent through the cookie settings provided on the website.
10. Google Maps
Our website may contain an embedded Google Maps map showing the location of Tower Document Storage Ltd.
When you interact with an embedded map, Google may process information in accordance with its own privacy and cookie policies. Depending on how the map is implemented, the embedded service may also use cookies or similar technologies.
11. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.
12. Your data protection rights
Under the GDPR, you may have the following rights in relation to your personal information:
- The right to access your personal information
- The right to have inaccurate information corrected
- The right to request erasure of your personal information in certain circumstances
- The right to request restriction of processing in certain circumstances
- The right to object to certain processing
- The right to data portability in certain circumstances
- The right to withdraw consent where processing is based on consent
- Rights relating to automated decision-making and profiling where applicable
These rights are subject to certain conditions and exemptions under data protection law. The Data Protection Commission confirms these rights under the GDPR.
To exercise any of these rights, please contact us using the details below.
Email: info@towerdocuments.ie
Post: Tower Document Storage Ltd., Unit 6, Meadowbank Industrial Estate, Rathedmond Road, Sligo, F91 PN40.
We will respond to valid requests within the timeframe required by applicable data protection law.
13. Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can try to resolve your concerns.site.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or the way we process personal information.
The latest version will always be published on this page, with the date of the latest update shown at the top.